Last Updated: February 23, 2025

This Privacy Policy describes how INVALID IMAGINE LIMITED ("we," "us," or "our") collects, uses, stores, shares, and protects your personal information when you interact with us, including when you use our websites, online games, "IIID" account system, and any other related services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Services.

INFORMATION WE COLLECT

We collect the following types of information:

a. Information You Provide Directly:

  • Account Registration Data: When you create an IIID account, we may collect information such as your username, email address, password, date of birth (for age verification), and optionally, your phone number (if you choose to enable two-factor authentication or other features).
  • Profile Information: You may choose to provide additional information in your profile, such as a profile picture, nickname, preferred language, and country.
  • Customer Support Information: When you contact our customer support, we collect information related to your inquiry, including your contact information and the content of your communications.
  • Payment Information: If you make purchases within our games (e.g., virtual items, subscriptions), the payment process will be handled by the platform through which you made the purchase, such as the Apple App Store or Google Play Store. We do not directly collect or store your full credit card details or other sensitive payment information. We receive a record of the transaction from the platform, which may include information such as the date, time, items purchased, and amount paid, but not your full payment details.
  • User Generated Content: If our game permits user generated content, such as chat messages, forum posts, we collect this data.

b. Information Collected Automatically:

  • Usage Data: We collect information about how you use our Services, including your game progress, gameplay statistics, interactions with other players (if applicable), purchase history, in-game activity, and the time, frequency, and duration of your activities. We use this information to provide and operate our Services, personalize your experience, improve our games, track performance, prevent fraud, provide customer support, and analyze trends (in aggregated, anonymized form).
  • Device Information: We collect information about the device you use to access our Services, including the device type, operating system, hardware version, unique device identifiers (e.g., IDFA, Android ID, or similar identifiers), and network information. We use this information to ensure compatibility, troubleshoot technical issues, prevent fraud, understand device distribution.
  • Log Data: Our servers automatically record certain information related to your use of the Services. This log data may include your operating system, device type, device and application IDs, and information about how you interact with our games (e.g., features used, in-game activity, and timestamps). We use this information to provide and improve our Services, troubleshoot technical issues, prevent fraud, and ensure security.
  • Location Information: We do not collect your precise location information. We may determine your general region (e.g., country or city) based on data such as your chosen language, network information or time zone settings to customize your experience (e.g., displaying content in your local language) and to comply with regional requirements.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities, remember your preferences, and personalize your experience.

HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • To Provide and Maintain the Services: To create and manage your account, provide you with access to our games, process your transactions, and deliver the Services you request.
  • To Improve the Services: To understand how you use our Services, identify areas for improvement, develop new features, and enhance the overall user experience.
  • To Personalize Your Experience: To tailor content, recommendations, and offers to your interests.
  • To Communicate with You: To send you important notices, updates, security alerts, and support messages. To respond to your inquiries and provide customer support.
  • Marketing and Promotions: With your consent (where required by law), to send you promotional emails, newsletters, and other communications about our games, services, and special offers. You can opt-out of receiving these communications at any time.
  • To Prevent Fraud and Abuse: To detect and prevent fraudulent activities, cheating, unauthorized access, and other illegal or prohibited behavior.
  • To Enforce our Terms of Service and Other Policies: To ensure compliance with our Terms of Service, Acceptable Use Policy, and other applicable agreements.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.
  • For Research and Development: To conduct research and analysis to improve our games and develop new products and services. This may involve the use of aggregated or anonymized data.

SHARING OF YOUR INFORMATION

We may share your information with the following categories of recipients:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing (e.g., Apple App Store, Google Play Store), data analytics, hosting services, and customer support. These service providers are contractually obligated to protect your information and only use it for the purposes we specify. They are not permitted to use your information for their own purposes.
  • Other Players: Certain in-game information, such as your username and gameplay statistics, may be visible to other players within the game environment to facilitate gameplay and social interaction.
  • Legal Authorities: We may disclose your information to law enforcement, government agencies, or other authorized third parties if required to do so by law or in response to a valid legal request (e.g., subpoena, court order, or other legal process). We will only disclose information that is necessary and proportionate to the request.
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of all or a portion of our assets, or bankruptcy, your information may be transferred to a successor entity as part of the transaction. We will notify you via email and/or a prominent notice on our Services of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • With Your Consent: We may share your information for other purposes not described above, but only with your explicit consent.

We collect a minimal amount of personal information necessary to provide our Services. We do not sell, rent, or otherwise share your personal information with any other third parties for their marketing or advertising purposes.

YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., we may need to retain some information for legal compliance).
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
  • Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
  • Do Not Track: Our Services do not currently respond to "Do Not Track" (DNT) signals because we do not track users across third-party websites or over time for targeted advertising purposes.

DATA SECURITY

We collect a minimal amount of personal information necessary to provide our Services. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period will vary depending on the type of information and the purpose for which it was collected. We may retain some information after you close your account to comply with legal obligations, resolve disputes, enforce our agreements, or for other legitimate business purposes.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

Specifically, your personal information is primarily stored on servers located in Hong Kong.

We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws, including, where applicable, by using Standard Contractual Clauses approved by the European Commission or other appropriate safeguards (such as adequacy decisions, Binding Corporate Rules, or certifications under approved frameworks). We may also rely on your explicit consent for specific transfers, where appropriate.

CHILDREN"S PRIVACY

Our Services are intended for users aged 12 and above. We do not knowingly collect personal information from children under the age of 12 (or the applicable age of digital consent in your jurisdiction, if higher). If we learn that we have collected personal information from a child under 12 without verifiable parental consent, we will delete that information.

If you are a parent or guardian and believe that your child under 12 has provided us with personal information without your consent, please contact us using the contact details provided in this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and/or within the Services, and updating the "Last Updated" date at the top of this policy. We may also provide notice through other means, such as email, if the changes are significant. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us according to the information on our website.

This Privacy Policy is written in English, with translations provided for convenience. In the event of any discrepancy between the English version and any translated version, the English version shall prevail.